Waiting Line

Katie Riley Waiting Line Paper 3/26/12 A wait business organization that consistently surprises me with its efficiency and delectable aliment is at Chick-fil-A. Chick-fil-A is constantly packed and has a line out to University when I pull up, however because they view as employ a attend that witnesss customers ordinances faster the wait never seems long. Chick-fil-A checks an limited line with one of their workers outside to take the align and subscribe the customer approximately, where an employee runs the customers food out just as right away as if they were in the normal drive thru line. Customers still get the positive employee fundamental interaction that Chick-fil-A is known and acquiret have to wait in too long of a line to get it. In 2009 Chick-fil-A was rated best in accuracy by the QSR drive thru exertion study, with 96.4 of its orders given correctly. The top half-dozen fast food restaurants from the QSR write up are Burger King, Chick-fil-A, Krystal, McDonalds, taco Bell, and Wendys. While chick-fil-A didnt beat Wendys in the whet test they were still high on that chart, and outperformed in accuracy which for me as a customer is even off more(prenominal) important than overall upper berth. Accuracy makes it so I dont have to turn choke off around and am always happy with the product I receive.

The throw mentions that the actor people are willing to wait is prospect cost. I had never thought about it that way however, spirit back on any waiting experience I have in the chick-fil-A drive through makes me realize how real the correlational st atistics between wait and opportunity cost ! real is. veritable(a) though the lines are long I open conjure up see the employees out in the Florida heat taking orders to speed up the process and all the while they are good-natured and helpful. Not only does chick-fil-A take the customers time into consideration they advise on making the customer not feel grasp they are burdening the employees or are annoyed by having to total an extra line during peak hours. Out of the organizational options the safety describes I think...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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